Applications due by April 19, 2024

Pay: $24/hour

This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule/Work Hours: Monday - Friday 8:00am-4:30pm

This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

OBJECTIVE

The Case Manager, Rehire Colorado maintains all records as required by Rehire Colorado, as well as County, State and Federal guidelines. To increase employability for Rehire participants through support, referrals, accountability, job coaching and subsidized employment.

QUALIFICATIONS

Bachelor Degree in Business, Human Services or related field preferred. Associate Degree in Business, Human Services or related field with 2 years previous job coaching experience; or 4 years previous job coaching experience. **Background check required for this position. See details below**

It is preferred that the Case Manager have excellent written and verbal communication skills, write clear, concise and accurate case notes and plans, and submit them in a timely fashion. The incumbent must demonstrate the ability to interact with various types of internal and external customers, management, staff members as well as other community agencies in a culturally respectful and appropriate manner. The incumbent must be self-motivated, possess excellent time management skills, have the ability to work independently as well as cooperatively, and to exercise effective planning while working with the pressure of deadlines.

The Case Manager must maintain operational proficiency on the automated data processing system. Must be flexible, able to motivate clients and utilize effective negotiating and counseling techniques. The incumbent must also conduct self in a professional manner and maintain a professional appearance that enhances the firm's reputation. The Case Manager must have experience speaking effectively to various small groups in a presenting/informative role. Position requires sitting for extended periods and using a computer keyboard for a minimum of four hours each day.

The incumbent will be expected to maintain confidentiality regarding agency and client records and information. A valid Colorado driver's license without a history of violations is also required. Overtime and/or weekend hours may be required when necessary as well as some travel to attend meetings and required training.

KEY RESPONSIBILITY AREAS {Essential Functions}

Rehire Program and Case Managing

The Case Manager will develop/possess a working knowledge of Rehire Colorado procedures, as well as exercise the ability to implement them within the guidelines established by the Colorado State Rehire Office. The incumbent is responsible for communicating on a routine and consistent basis with all Career Development Center (CDC) coworkers, supervisors, and Discover Goodwill personnel. The Case Manager is responsible for conducting all interviews and assessments in a professional and timely manner and in such a way that the rights and dignity of the clients are preserved. The Case Manager will identify significant barriers, assign appropriate host site, and offer applicable community agency referrals to participants.

Client/Program Tracking and Report

The Case Manager must maintain complete and accurate records and statistical data for each case, as required. In addition, the Case Manager must complete all necessary and required program documentation and reports. The Case Manager is responsible for developing and possessing a working knowledge of the Rehire Colorado automated system, as well as exercising the ability to utilize the automated system within the guidelines established by the Colorado State Rehire Office and the Department of Human Services. The incumbent will keep accurate records of jobs obtained, utilizing direct contacts and other means to obtain information.

Relationship Management

The Case Manager will communicate routinely and consistently with all CDC co-workers, supervisors, DHS and State staff, and coordinate with other involved community agencies and support personnel. The incumbent will demonstrate a high level of customer service with all clients. The incumbent will keep the Manager informed of progress, considerations, and pertinent information as well as any issues that may arise. The Case Manager shall participate in in-service training sessions. The incumbent will deal effectively and calmly with non-routine situations following accepted guidelines. Case Manager will assist with special projects, serve on committees as needed, attend all pertinent staff and other meetings as required and perform other duties as required by the Employment First Program Manager.

Research and Industry Involvement

The Case Manager is required to research in order to keep skills and knowledge updated by reading trade journals, various appropriate Intranet and Internet sources as well as print media as needed to be aware of trends, theories or initiatives within Transitional Jobs and other applicable programs and services. The incumbent will maintain a working and current knowledge of all laws, regulations, policies, directives, systems forms and available professional material pertaining to and applicable to this position. The incumbent will seek out ideas and stay current with trends in new software, tools and resources available. The Case Manager must also maintain a working and current knowledge of Discover Goodwill's policies and procedures as well as community resources, services available through the Business Center, and all classes offered through CDC.

**Criminal Background Check:** Pursuant to C.R.S. *27-90-111 and CDHS Policy VI-2.4, any independent contractor, and its agent(s), who is designated by the Executive Director or the Executive Director's designee to be a contracting employee under C.R.S. *27-90-111, who has direct contact with vulnerable persons in a state-operated facility, or who provides state-funded services that involve direct contact with vulnerable persons in the vulnerable person's home or residence, shall:

1. submit to a criminal background check, and
2. report any arrests, charges, or summonses for any disqualifying offense as specified by C.R.S. *27-90-111 to the State.

Any Contractor or its agent(s), who does not comply with C.R.S. *27-90-111 and DHS Policy VI-2.4, may, at the sole discretion of the State, be suspended or terminated.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities and/or protected veterans.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace. Physical Requirements This information is required to ensure compliance with various workplace regulations.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - OCCASIONALLY

WALKING - OCCASIONALLY

STANDING - OCCASIONALLY

SITTING - FREQUENTLY

SPEAKING - FREQUENTLY

OTHER, please describe -

Bachelors of Business Administration (preferred)

A valid Colorado driver's license without a history of violations is also required. (required)
2 years: Associate Degree in Business, Human Services or related field with 2 years previous job coaching experience (preferred)
4 years: OR 4 years previous job coaching experience (preferred)